Shipping policy

This Shipping Policy explains how your Swordslife order is processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

1. Destination

We currently ship exclusively to valid delivery addresses within the United Kingdom.

2. Order Processing Time

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment confirmation. Orders placed on weekends or holidays will begin processing on the following business day. You will receive an automated confirmation email with tracking details as soon as your order has been dispatched.

3. Shipping Rates & Delivery Estimates

We offer Flat Rate shipping options across all products. To ensure complete transparency and policy compliance, the total estimated delivery times listed below include our standard 1–3 business day order processing window.

Shipping Method	Cost	Total Estimated Delivery Time (Processing + Transit)
Standard / Economy Shipping	£5.00	13–28 business days
Express Shipping	£10.00	8–15 business days

The exact shipping fee is always clearly displayed at checkout before completing your payment. There are no hidden fees or extra handling charges at checkout. All prices and shipping rates shown include VAT where applicable.

4. Fulfillment & Global Logistics Locations

To ensure optimal inventory availability and processing efficiency, orders are dispatched directly from our primary fulfillment facilities depending on stock availability:

• US Headquarters (Administrative): 2201 MENAUL BLVD NE STE A, Albuquerque, NM 87107, United States

• Global Fulfillment Center (EMEA): Yeşilyurt Mah. Dündar Taşer Cad. F Blok No: 58 Daire 4, Melikgazi, Kayseri 38070, Türkiye

• Global Fulfillment Center (APAC): Yizhe Building, Unit 7-East-A, No. 116 Yuquan Road, Nanshan District, Shenzhen, Guangdong 518052, China

Note: If your order contains multiple items sourced from different fulfillment centers, items may arrive in separate packages at slightly different times at no additional cost to you.

5. Customs, Taxes, and Import Duties

No Extra Charges: All prices and shipping rates shown at checkout include all relevant taxes and customs clearance fees. Customers in the United Kingdom will not be responsible for any unexpected duties or carrier fees upon delivery.

6. Order Tracking

Once your package leaves our fulfillment facility, an email containing your carrier tracking number will be sent to you. You can track your package directly on our website or via the carrier's official portal.

7. Contact Information

For any questions or support regarding shipping and delivery status, please contact us:

• Company Name: Swordslife LLC

• Trade Name: Swordslife

• Address: 2201 MENAUL BLVD NE STE A, Albuquerque, NM 87107, United States

• Email: info@swordslife.com

• Phone: +1 (812) 404-0066

• Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (MST)