We offer flat-rate shipping options calculated transparently at checkout:

• 🇺🇸 United States & North America: Economy $5.00 | Express $10.00
• 🇬🇧 United Kingdom: Standard Shipping $10.00
• 🇪🇺 European Union: Standard Shipping €30.00
• 🇸🇦 Saudi Arabia: Economy 5.00 SAR | Express 10.00 SAR
• 🇦🇪 United Arab Emirates: Standard Shipping $10.00

The exact fee is always displayed at checkout before payment. There are no hidden handling charges.

No. We do not currently offer same-day or next-day delivery. All orders require 1–3 business days to process before being dispatched.

Orders are dispatched directly from our active primary fulfillment facilities based on inventory availability:

• 🇹🇷 EMEA Fulfillment Hub (Turkey): Yeşilyurt Mah. Dündar Taşer Cad. F Blok No:58 Daire 4, Melikgazi, Kayseri 38070, Türkiye
• 🇨🇳 APAC Fulfillment Hub (China): Yizhe Building, Unit 7-East-A, No. 116 Yuquan Road, Nanshan District, Shenzhen, Guangdong 518052, China

We ship internationally to valid delivery addresses in the United Kingdom, European Union countries, United States, Canada, Mexico, Saudi Arabia, and the United Arab Emirates.

Once your order is dispatched, you will receive an automated email containing your carrier tracking number. You can also track your status on our Track Your Order page. Please allow 24–48 hours for standard tracking updates to register on the carrier system.

• Check with household members, neighbors, or your building front desk
• Look for a delivery slip or safe-drop notice left by the local mail carrier
• Wait 24 hours (some carriers mark items delivered slightly prior to final drop-off)
• Contact our team at info@swordslife.com with your order number

You may request a return or refund within 14 days of receiving your order. Items must be unused, unaltered, and in their original packaging. Please consult our full Return & Refund Policy for complete details.

Email our support team at info@swordslife.com within 14 days including your order number, reason for return, and photo verification (if defective or damaged). Do not return items without contacting us first — unauthorized returns cannot be processed.

Contact info@swordslife.com immediately with your order number and clear photos of the damaged or wrong product. For verified cases, we will issue a full refund or dispatch a replacement item promptly.

Once approved, refunds are processed within 10 business days directly back to your original payment method. You will receive an automated email confirmation as soon as it is issued.

Yes. We gladly issue replacements for items arriving damaged, defective, or faulty. Please contact customer support with your order details.

• Final sale or clearance items
• Perishable goods
• Opened personal hygiene items

We accept major secure payment options:

• 💳 Visa, Mastercard, American Express, Discover, Maestro
• 📱 PayPal, Apple Pay, Google Pay, Shop Pay

All transactions are protected via PCI-compliant SSL/TLS encryption.

Order modifications or cancellations can only be accommodated before the order enters fulfillment (1–3 business day window). Contact us immediately at info@swordslife.com with your order number.

Yes. Checkout is fully encrypted with bank-grade SSL security. Swordslife operates on Shopify's PCI-compliant infrastructure and never stores or sees your credit card credentials.