Terms of service

Last updated: September 15, 2026

This website is operated by SWORDSLIFE LTD, doing business as Swordslife. Throughout the site, the terms "Swordslife," "we," "us," and "our" refer to SWORDSLIFE LTD.

By accessing or using our website, purchasing products, or using any services provided through the website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the website.

Our online store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to customers globally.

1. Online Store Terms

• You must be at least the age of majority in your state, province, or country of residence to use this website.

• You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

   

• A breach or violation of any of the Terms will result in an immediate termination of your Services.

   

2. General Conditions

• We reserve the right to refuse service to anyone for any legitimate reason at any time.

• You understand that your content (not including credit card information), may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without express written permission by us.

3. Products, Pricing, and Availability

• Product descriptions, images, pricing, and availability are subject to change without notice at our sole discretion.

   

• We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

   

• We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction.

4. Billing and Account Information

• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

• We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

• If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

5. Shipping & Delivery

All orders are processed and shipped according to our official Shipping Policy. Delivery times, shipping fees, and fulfillment warehouse locations (including our centers in Turkey and China) are detailed in our Shipping Policy.

6. Returns and Refunds

Returns, refunds, and exchanges are governed strictly by our Return & Refund Policy. Customers retain all applicable statutory consumer rights under Distance Selling Regulations and UK Consumer Law as outlined in our Return & Refund Policy.

7. Third-Party Links and Tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. User Comments and Feedback

If you send certain specific submissions or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or by postal mail, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

11. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose.

   

• To solicit others to perform or participate in any unlawful acts.

• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

• To upload or transmit viruses or any other type of malicious code.

• To collect or track the personal information of others without permission.

12. Disclaimer of Warranties; Limitation of Liability

• We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

• In no case shall SWORDSLIFE LTD, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

13. Indemnification

You agree to indemnify, defend, and hold harmless SWORDSLIFE LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

14. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

15. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

16. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

17. Legal Business & Contact Information

Questions about the Terms of Service should be sent to us at:

• Legal Business Name: SWORDSLIFE LTD (Company Registration Number: 17459876)

• Trade / Store Name: Swordslife

• Official Registered Address: Suite 11217, 5 Brayford Square, London, E1 0SG, United Kingdom

• Email: info@swordslife.com

• Phone: +44 7473 949638

• Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)