Refund policy

Return & Refund Policy

At Swordslife, your satisfaction is our priority.

Return Window
You may request a return or refund within 14 days of receiving your item.

How It Works
Email info@swordslife.com within 14 days with your order number, the reason for your request, and photos if the item arrived damaged or defective.

For most items, we offer a hassle-free resolution: if your item arrives damaged, defective, or not as described, we will issue a full refund or send a replacement — in most cases without requiring you to ship the item back.

If a return shipment is required for your order, we will provide the correct return address and instructions together with your return authorization. Please do not ship items back without contacting us first, as unauthorized returns cannot be processed.

Eligibility
Items should be unused and in their original packaging where a return shipment is requested.

Non-Returnable Items
Final sale items, perishable goods, and opened personal hygiene products.

Refund Processing
Approved refunds are issued within 10 business days to your original payment method.

Exchanges
We gladly replace items that arrive defective or damaged.

Contact
Email: info@swordslife.com
Phone: +1 812-404-0066
Hours: Mon–Fri, 9 AM – 5 PM (MST)